https://store.stardock.com/myaccount/products/

I cant be certain but there has been some cleanup recently on how WC was verifying that access levels were correct.

Sean Drohan
Stardock Support Manager

If you purchase a product (such as WindowBlinds), you get one year of unlimited downloads. The same goes for a WC sub. Also, if you have an active Object Desktop membership.

After that time your account reverts back and you will be subject to download caps. 

Hmmmm, so you are saying that since I have an Object Desktop Subscription I don't need a WC subscription Spencer? I have been purchasing both for many years.   

WC sub includes ad-free, unlimited downloads, master skin discounts, etc.

Having an active product: unlimited downloads for a certain time.

Not true.  That has never been true.  I have always had unlimited downloads.

So, when did this change?

A few years ago.  Purchasing a product is often a one-time thing, however server/band-width costs are on-going.

An on-going use of a service really needs to be balanced by an on-going subscription, otherwise access limits need to apply...

And this takes how long?

Your account shows as a current subscriber now. Log off, clear cookies and login again.

I purchased Curtains just over a year ago, I today I got the

• You are currently at your download limit. (31 / 30)

How is this calculated? I'm 10000000% positive I haven't downloaded 31 items from wincustomsize within the last few days. So are these download counts ongoing during the times between actively purchasing stuff? Are they rese after the 1 year of privilege?

How does it work? 

No answer eh?

Hello,
Sorry to hear you are having issues. I have forward your problem/question to Stardock Support Team for their assistance. Please keep an eye on this thread for any updates. We appreciate your feedback and patience.

Basj,
Stardock Community Assistant